[vc_row full_width=”stretch_row_content_no_spaces”][vc_column][pt_banner uniq_id=”5c373f04e1112″ side_content=”workplace” heading=”Top-Notch
{Client} Support” link=”url:https%3A%2F%2Ftawk.to%2Fchat%2F61e5469af7cf527e84d283f2%2F1fpjpnjvc|title:LiveChat” link2=”url:https%3A%2F%2Fpremiertechlab.com%2Fhelpdesk%2F|title:Raise%20Ticket|target:_blank”]Improve the efficiency of your product for users[/pt_banner][/vc_column][/vc_row][vc_row css_animation=”fadeInUp” css=”.vc_custom_1547558336860{padding-top: 60px !important;}”][vc_column][pt_special_heading uniq_id=”5c2469e6aa2c1″ heading_size=”h3″ text_align=”tac” heading=”Three Simple Steps
To Keep Your Product Functioning”][/pt_special_heading][vc_column_text]
Excellent, professional & well-structured customer care to keep you happy
[/vc_column_text][pt_icon_box style=”style5″][pt_icon_box_item icon_fontawesome=”mobile-application-icon-smartphone-15″ heading=”Raise a Ticket” desc=”Describe the issue
via our support helpdesk”][pt_icon_box_item icon_fontawesome=”seo-and-online-marketing-icon-viral-marketing” heading=”Resolution” desc=”Our engineers replicate
and resolve the issue.”][pt_icon_box_item icon_fontawesome=”mobile-application-icon-smartphone-5″ heading=”Test & Confirm” desc=”Retest the initial issue.
Confirm Issue is Resolved”][/pt_icon_box][/vc_column][/vc_row][vc_row css=”.vc_custom_1547200468504{padding-bottom: 145px !important;}”][vc_column][pt_benefits animation=”fadeInUp”][pt_benefits_item background_image=”1029″ heading=”Helpdesk Support” desc=”This method of customer service allows our clients to asynchrounously communicate via our web/mobile platform to engage in a support interaction. This allows our support agents to engage with our clients at different times per the client’s convenience.” link=”url:https%3A%2F%2Fpremiertechlab.com%2Fhelpdesk%2F|title:Switch%20to%20Helpdesk|target:_blank”][pt_benefits_item background_image=”1033″ heading=”Phone support” desc=”For urgent cases we operate a fully functional call center on the cloud that is tightly integrated with our helpdesk. Agents can record calls, attach them to tickets, and easily access contextual data such as recent conversations with our clients to aid problem resolution” link=”url:https%3A%2F%2Fpremiertechlab.com%2Fhelpdesk%2F|title:Switch%20to%20Helpdesk|target:_blank”][pt_benefits_item background_image=”1031″ heading=”Chat support” desc=”Use the Livechat messenger inside our website or helpdesk to contact our support agents. Correspondence is automatically assigned to the next available support agent to assist you . Our well trained agents will always ensure issues are resolved in a timely and professional way” link=”url:https%3A%2F%2Fpremiertechlab.com%2Fhelpdesk%2F|title:Switch%20to%20Helpdesk|target:_blank”][/pt_benefits][/vc_column][/vc_row][vc_row][vc_column][pt_wave style=”style3″][/vc_column][/vc_row][vc_row full_width=”stretch_row” background_position=”center center” css=”.vc_custom_1545991975215{margin-bottom: 15px !important;background-image: url(https://premiertechlab.com/media/2018/12/bg-map.png?id=32) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}”][vc_column][pt_special_heading uniq_id=”5c25e27409feb” heading_size=”h4″ text_align=”tac” heading=”Feel Free To Contact Us” heading_color_hex=”#4d519d” css=”.vc_custom_1550567234211{margin-bottom: 45px !important;}”][/pt_special_heading][vc_column_text][contact-form-7 id=”5″ title=”Contact form”][/vc_column_text][/vc_column][/vc_row]
